Customer Relationship Management (CRM) is an approach to managing a company's interaction with its customers. It includes using technology to organize, automate and synchronize marketing, sales, customer service and technical support. Customer Relationship Management (CRM) focuses on creating satisfactory customer experience which is the... Read More »

The reformation in technology trends affect the small business trends remarkably. Technology trends like cloud services, mobile and software automation being stronger, more affordable, more persuasive and irresistible are now dominant forces leading small business trends. Some small business technology trends that can add potential to your budget and help... Read More »

Small or midsize business has to face lots of challenges to survive in the market against the brand strength of the large businesses. Every SMBs dream of getting ahead to the higher position. This dream can come true using the cloud. Cloud if intelligently used has the ability to change the shape of the business. The only requirement of cloud computing is... Read More »

Immediate access to all the important customer information at all times is the requirement of many businesses in today’s competitive market. MeraCRM for mobile gives you all the important information of your customers at your fingertips for quick actions and enables you to be productive in the office as well as on the field.  Optimized Mobile... Read More »

I tracked correctly and nurtured well, every sales lead can generate revenue for your business. However, you need the right tools and processes to properly guide your business towards a planned sales management system. Due to this factor, many businesses prefer lead management as among the vital activities in their marketing processes and sales... Read More »