Support pipeline
Zero open support cases is goal of every support team. With support pipeline, one can visualize support cases by stages. It helps operations, sales and other teams to get aligned for better customer satisfaction.
Analyze customers and find best segments to focus on
Analyze customers and find best segments to focus on Tracking customers who are having maximum problems or customers having no problems can be very helpful in strategies. With filters and support statistics, MeraCRM helps to segment customers based on support cases they file.
